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Our 500+ verified T-Mobile reviews give T-Mobile an average 3.5/5 stars, placing it among the top cell phone carriers. Shipping 178. Calling T-Mobile Customer Service. T mobile home internet and home phone deal with Ooma, T-Mobile Home Internet customers get an Ooma Telo Air FREE. reviews & complaints. General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997. Rates and included countries vary and may change. FairShake works with frustrated customers to take effective action against T-Mobile. . Get personalize assistance for AT&T Wireless, AT&T Prepaid, U-verse, GoPhone, Internet, Home Security, and much more! If balance is insufficient to renew all lines on your account for 120 days, all lines will be suspended for 30 days. If you're in need of fast customer service from T . T-Mobile. Days: Hrs: Mins: Secs. Best T-Mobile Customer Service Contact option: Phone: 800-937-8997 - When the phone picks up, say "I don't have one". 1-800-8662453 Personal. Countdown timer expires at 04 December 2018 10:00 AM UTC. Resolved "customer service" Resolved "t-mobile's unfair business practices.". If you have problems with your T-Mobile service that you haven't been able to fix, we may be able to help you. The TMobile Rep in the store made a smooth transition. Emerging Products. Misleading or confusing promotions. We use intelligent software that helps us maintain the . Make a payment. On December 10, 2021, T-Mobile announced a commitment to pay ALL employees a minimum of $20/hour, regardless of role or full-time/part-time status. T-Mobile used to be such a wonderful company. Resolved "no money back" Resolved "harassment" Resolved . Does T-Mobile offer any other rate plans as a result of the merger with Sprint? T-Mobile Customer Service (800) 937-8997 Website Wikipedia Current and Past DBAs. Nice work." A former T-Mobile employee named Carlos Recinos tweeted . For T-Mobile device offers , call T-Mobile Promotions Customer Care at 1-877-470-3619 Monday-Friday: 8 a.m. - 10 p.m. The OFFICIAL AT&T Support Center is here to help. Top 3 Fastest Internet Providers in 2 states Major Provider Category . U.S. roaming . Learn as much as you can, tmobile taught me alot, trainers need to get on the right track to assist employees. If you have an account balance, all lines will convert to Pay As You Go for 30-day increments with $3/mo. T-Mobile. Reviews For T-Mobile Customer Service (17) nice. Cybersecurity. For other requests, consult the table below: Reaching T-Mobile Customer Service For. Resolved "Charged for phone I dont have customer.". Resolved "Do not use this service" Resolved "the metro does not want to make a refund/c.". Human Resources. T-Mobile offers service in 26,927 zip codes nationwide. Download the T-Mobile app to get in touch with your Team of Experts on your terms. . Ooma Telo Air, a wireless and Bluetooth internet phone adapter, is the only equipment you need to switch your traditional home phones to Voice . I'm a T-Mobile prepaid customer. apart from this i am paying 20 $ X 3 connection to revive the connection every month. Device & Supply Chain. Countdown 'til Tuesday. Stateside Int'l Talk: Calls must originate on T-Mobile's U.S. network or in Canada/Mexico. T-Mobile provides various phone numbers you can dial depending on the type of service you want. T-Mobile ranks well for all of our consumer sentiment criteria: Value for your money. Power, T-Mobile's customer service is top among the four major carriers, ahead of Verizon, AT&T and Sprint.The company pulled in 839 points out of a possible 1,000 and 5 "power circles" in the market research company's latest poll. Company trustworthiness. Having to contact customer service for any large company can be a daunting task, but in the case of T-Mobile, the Un-Carrier has tried to make its customer service experience as seamless as possible.Whether people have questions about their smartphones, data usage, billing, etc., T-Mobile makes it surprisingly easy to get ahold of someone in a quick and painless manner. Consumers complaining about T-Mobile most frequently mention customer service, new phone and sim card problems.T-Mobile ranks 178th among Mobile Phones sites. T-Mobile US complaints contacts. Visit Customer Care Contact Information. We're investing in our people-and $20/hour is just the start! T-Mobile has a consumer rating of 2 stars from 767 reviews indicating that most customers are generally dissatisfied with their purchases. As of September 5, 2021, we increased our starting pay rate to $20/hour. While most of our employees earn well above that, this move is about inclusion and ensuring that no T-Mobile employee is left behind. The customer service the last few years has been the absolute worst and I'm about to take my business elsewhere. T-Mobile US Inc.'s merger with Sprint Corp. was supposed to create a supercharged wireless competitor pushing innovations, lowering prices and staying true to its core principle -- standing up . . Call: 888-8-METRO-8 Call: *611 from your Metro by TMobile phone. ET I have been a T-Mobile customer for over 15 years. Customer service. The carrier also launched its Team of Experts in 2018, promising "no robots or automated phone menus." Shopping T-Mobile. Internet Provider Awards. Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage, which may result . Orlando, FL Easy Apply 30d+. Their merger has caused them to be as bad as sprint. Contact us via phone or mail for Metro by T-Mobile customer support. Legal. Looking for an email address to contact T-Mobile support. VCS provides customer support, handles billing questions and other service-related issues. Mobile Expert - Cellular Sales and Customer Service - English/Spanish. T-Mobile Video Customer Service (VCS) enables deaf and hard of hearing wireless customers to connect with a T-Mobile specialist fluent in American Sign Language (ASL). Number. Think of it as your ticket to cloud-based home phone service. You can also try from the T-Mobile app, on a T-Mobile phone, or from your T-Mobile phone: 611 OR call: 1-800-937-8997. When our first mobile phone . Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Access tools to manage your account and make payments online. Suite 300. $11-$20 Per Hour (Employer est.) But where T-Mobile really delivers is its affordable packages for adults ages 55+, who as a group are more tech savvy than ever 1 but still looking for cellular plans to fit tighter . T-Mobile. Home + Entertainment. VCS is available only for customers who purchased Sprint or T-Mobile wireless devices. Are you looking for AT&T Customer Support? You might try to contact T-Mobile by calling the Main Customer Service line at 1-800-T-MOBILE or reaching out online here. I've been to the T-Mobile store almost monthly for the past 18 months trying to get this sorted out to no avail. Top complaints against T-Mobile. If you're looking for how to contact T-Mobile, you probably already tried the two options, and now you . Finance. Billing issues. Close video. F451 : Uh-oh, it looks like we have our wires crossed. . Email response times are unknown. If funds available, additional minutes/messages @ $0.10/minute or message. How can we help you? The company has gone to the dark side. Follow T-Mobile US Comments Our dedicated team of customer care professionals are here to help, call in directly or text us with the best time to contact you . Since the merger with Sprint and the new CEO taking over, the company now resembles the old awful sprint (sic). Better life, better pay. Combined with monthly bonuses, stock grants, tuition assistance, and other financial, health and lifestyle perks-the total rewards package . Lack of coverage. These are the most recent lies and poor customer service. Tweet T-Mobile US. They need to work on honesty as well. $28K-$41K Per Year (Glassdoor est.) According to J.D. Tweet T-Mobile US Customer Care. You can also reach out to T-Mobile customer service by email or by chat. When it comes time to cancel, you'll need to visit a store or call T-Mobile's customer service line at 1-877-453-1304 and speak to a representative. Coaches and trainers seem to get frustrated and leave you hanging. Please try again later. 676 E. Swedesford Road. For your convenience, you can quickly and easily file or track your claim online 24 hours a day, 7 days a week. By Mail: Assurant. Engineering. How to Contact T-Mobile Customer Service. We require contact information to ensure our reviewers are real. Service Unavailable. nice article and servie ! Commercial. 3,938,833 reviews on ConsumerAffairs are verified. It takes mastery to be on the T-Mobile Customer Care team, and we want your compensation to reflect that. SALES: 866-995-9858. . I have ported my 3 connection to tmobile on 5/8 2022 and since then i am having billing issue, once they have rectified it and since then i am paying 289 permonth instead of 150 permonth. For personal: 1-800-T-MOBILE For business: 1-855-450-4703. Sprint Nextel, Sprint, Clearwire, Clear, T-Mobile USA, Deutsche Telekom AG, T . Customer Service Associate Expert Work On Site Meridian, ID. Service 287. I changed from Sprint to TMobile and very happy I did. T-Mobile USA has an average consumer rating of 2 stars from 1045 reviews. My experience with Sprint was poor in the last couple years. We elected to purchase a new iPhone 13 at the T-Mobile Store with a Trade-in Credit of $400 for an iPhone 8, and a credit card payment of $399.99 for the new iPhone 13. T-Mobile is the third largest wireless carrier in the United States with 69.4 million customers as of Q3 2016. Follow T-Mobile US. t mobile billing and customer service. for 30 voice min./SMS messages. T-Mobile is America's largest and fastest-growing 5G network for a reason. Discover the latest T-Mobile prepaid phone plans, with unlimited talk and text, high-speed data on our 5G network. Before anyone suggests the live chat option - the live chat button has never, even once, appeared in any browser on any of my computers. Call customer service. Take a look at our other complaints guides to . Pros. Shopping T-Mobile. Value 264. LAST UPDATED: August 30th, 2022. For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997. For general inquiries, dial 1-800-937-8997 and ask about the info you need. Returns 187. T-Mobile Toll Free Numbers -by mrlevan (Feb. 26, 2015) Report Excellent Service. One tweet, written by a now-former T-Mobile customer, said, "your poor customer service and network decline forced an 8 year customer to move 8 lines to @Verizon. Customer Service Representative (Former Employee) - Birmingham, AL - May 9, 2022. They'll need to verify who you are before . Services offered by T-Mobile. Call Headquarters on (425) 378-4000. Shopping T-Mobile For personal: 1-800-T-MOBILE For business: 1-866-965-0526 General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. Meridian, ID 7d. FAQs: Find answers to our most frequently asked questions. T-Mobile Reviews. T-Mobile does not care about customer service, actually, T-Mobile fricken hates you. By Phone: 1-866-866-6285. T-Mobile USA. T-Mobile plans give you faster data, solid coverage, and award-winning customer support. Quality of product or service. Call: 888-8-METRO-8 Join our revolution and change wireless for good. So that won't work. Then press 1. Information Technology. Lies lies lies. Customer Service. Quick access numbers. I'm looking for an email address to contact T-Mobile support about two different issues that have come up in the last couple of days. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can . The latest review Affordable Connectivity Program was posted on Sep 2, 2022. At T-Mobile, we're breaking the rules of wireless and we're just getting started. The latest complaint Charged for phone I dont have customer service / phone acct was resolved on May 17, 2022. 1045 T-Mobile USA reviews first appeared on Complaints Board on Aug 16, 2006. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required.

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